Shipping and Delivery Policy
Only Nutrition (onlynutrition.in)
At Only Nutrition, we strive to deliver your health and nutrition essentials safely, securely, and as quickly as possible. We partner with India's leading logistics providers to ensure a seamless delivery experience.
Order Processing & Dispatch
- Processing Time: All standard orders are processed and dispatched within 1 to 3 business days from the time of order confirmation.
- Bulk Orders: Orders containing large quantities or bulk packs (more than 10 units) may require an additional 2-3 days for quality check and safe packing.
- Holidays: Orders placed on Sundays or public holidays will be processed on the next working day.
Estimated Delivery Timelines
Once dispatched, estimated delivery timelines across India are as follows:
- Metro Cities: 2 to 4 business days.
- Rest of India (Tier 2 & Tier 3 Cities): 4 to 7 business days.
- Special / Remote Locations: 7 to 10 business days depending on local courier connectivity.
Shipping Partners & Order Tracking
We ship via trusted national courier partners including Delhivery, BlueDart, and Shiprocket.
- Instant Tracking Notification: As soon as your shipment is picked up by our courier partner, you will receive an email and SMS containing your Tracking Number (AWB) and a live tracking link.
- Live Status: You can track your package anytime by clicking the tracking link sent to your registered contact details.
Important for Smooth Delivery: Please ensure your delivery address, landmark, PIN code, and mobile number are entered correctly. Incorrect details may lead to delivery delays or parcel return by the courier company.
Shipping Charges
- Shipping charges (if applicable) are calculated and displayed at the checkout page before you complete your payment.
- We may run special Free Shipping promotional offers on minimum order values, which will be automatically applied at checkout.
Damaged or Tampered Deliveries
We take extreme care in packaging your products in sturdy boxes. However, if you notice that the outer box is severely damaged or tampered with upon delivery:
- Do not accept the delivery if the seal is completely broken.
- Record a clear Unboxing Video while opening the package. This is mandatory to claim any compensation for items damaged in transit.
Shipping Enquiries
For any questions regarding your delivery, tracking, or shipping updates, please contact us:
- Email: support@onlynutrition.in
- Website: onlynutrition.in